Terms & Conditions

Last Updated: October 27, 2025

1. Introduction

Welcome to The Balanto. By accessing or using our website, you agree to comply with these Terms & Conditions and all applicable laws. If you do not agree with any part of these terms, please do not use our website.

2. Use of Website

  • You may use our website for lawful purposes only.

  • You agree not to use the website to post, upload, or transmit any harmful, offensive, or illegal content.

  • We reserve the right to suspend or terminate access for users violating these terms.

3. Intellectual Property

  • All content on this website, including text, images, logos, graphics, and software, is the property of The Balanto and is protected by copyright and other intellectual property laws.

  • You may not reproduce, distribute, or use our content for commercial purposes without prior written permission.

4. Products and Services

  • We make every effort to ensure product descriptions, pricing, and availability are accurate.

  • We reserve the right to modify or discontinue products and services without prior notice.

  • All orders are subject to acceptance and availability.

5. Payment and Billing

  • Payments are processed securely via authorized payment gateways.

  • You agree to provide accurate billing information and promptly pay all charges for purchases made on the website.

  • We are not responsible for any errors resulting from incorrect payment or billing information.

6. Shipping and Delivery

  • Delivery times are estimates and may vary based on location and availability.

  • The Balanto is not liable for delays caused by shipping partners or unforeseen circumstances.

7. Returns and Refunds

  • Our return and refund policy is described separately on our website.

  • By making a purchase, you agree to comply with our return and refund policy.

8. Limitation of Liability

  • The Balanto is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of this website or its products.

  • We do not guarantee that the website will always be error-free or available.

9. Privacy

  • Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect and handle your information.

10. Governing Law

  • These terms are governed by and construed in accordance with the laws of India.

  • Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in your region.

11. Changes to Terms

  • We reserve the right to update these Terms & Conditions at any time.

  • Updated terms will be effective immediately upon posting on the website.

12. Contact Us

For any questions regarding these Terms & Conditions, please contact us:

  • Email: customercare@balanto.co

  • Phone: +91 9220141880

  • Address: C-814, 8th Floor, Vipul Plaza, Sector-81, Faridabad, Haryana