Privacy Policy

Last Updated: October 27, 2025

1. Introduction

“The Balanto” (we, our, or us) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make purchases on our website. Please read this policy carefully.

2. Information We Collect

We may collect the following information:

  • Personal Information: Name, email address, phone number, billing and shipping address.

  • Transaction Information: Credit/debit card details, bank account information.

  • Technical Information: IP address, browser type, operating system, language preferences, and cookies.

3. How We Use Your Information

We use your information for the following purposes:

  • Processing orders and delivering products.

  • Providing customer support.

  • Sending marketing or promotional materials (if you have opted in).

  • Improving website functionality and security.

4. Sharing Your Information

We may share your information with:

  • Service Providers: Payment gateways, shipping companies, email services.

  • Legal Requirements: If required by law.

5. How We Protect Your Information

We implement appropriate technical and organizational measures to secure your personal data, including:

  • SSL encryption.

  • Secure servers and regular data backups.

  • Restricted access to sensitive information.

6. Your Privacy Rights

You have the following rights:

  • Access your personal data.

  • Correct or update your information.

  • Request deletion of your information.

  • Withdraw consent.

  • Request data portability.

7. Cookies

Our website uses cookies:

  • Essential Cookies: Required for basic website functionality.

  • Analytical Cookies: To understand user behavior.

  • Advertising Cookies: To display targeted advertisements.

You can control or disable cookies through your browser settings.

8. Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect information from children. If we discover that we have collected data from a child without consent, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated, and we encourage you to review this page regularly.

10. Contact Us

For any questions or concerns, please contact us:

  • Email: privacy@balanto.co

  • Phone: +91 9220141880

  • Address: C-814, 8th Floor, Vipul Plaza, Sector-81, Faridabad, Haryana